Cabin groomer

Cabin Groomer

Reports to: Cabin Grooming Supervisor

Department: Ground Operations

Location: Entebbe International Airport

Short Description

The Cabin Groomer is responsible for ensuring that Uganda Airlines aircraft cabins are cleaned, sanitized, and prepared to the highest standards before departure. The role contributes to passenger comfort, safety, and the overall customer experience by maintaining clean and presentable aircraft interiors in accordance with company procedures and aviation safety requirements.

Job Summary

Reporting to the Cabin Grooming Supervisor, the Cabin Groomer is responsible for cleaning aircraft cabins and ensuring all passenger areas are maintained in a clean, safe, and hygienic condition. The role involves cleaning aircraft interiors, handling waste disposal, replenishing onboard materials, safeguarding lost property, and supporting the efficient turnaround of aircraft while maintaining high standards of safety and professionalism.

Key Accountabilities / Responsibilities

1.1 Aircraft Cabin Cleaning

• Clean and maintain aircraft cabins to the required company standards.
• Wipe down cabin surfaces including seats, tray tables, armrests, overhead bins, and other passenger touch points.
• Clean seat pockets and ensure they are free of litter and debris.
• Vacuum cabin floors, aisles, and seating areas.
• Collect and dispose of waste from the aircraft cabin.
• Empty and clean waste receptacles.
• Thoroughly clean and sanitize aircraft lavatories.
• Apply approved air fresheners and cleaning products where required.

1.2 Cabin Preparation

• Re-stock seat pockets with inflight magazines, safety cards, and promotional materials as required.
• Ensure aisles and passenger areas are clear and ready for boarding.
• Check cabin areas for cleanliness and presentation before aircraft departure.
• Support efficient aircraft turnaround activities in accordance with operational schedules.

1.3 Safety and Security

• Maintain a safe working environment at all times.
• Adhere to all airside safety procedures and company policies.
• Safeguard and report any valuable items or personal belongings left behind by passengers.
• Handle cleaning equipment and chemicals safely and in accordance with established procedures.
• Observe and comply with Dangerous Goods Regulations (DGR) awareness requirements.

1.4 Customer Service

• Interact courteously and professionally with passengers, particularly during transit operations.
• Promote a positive image of Uganda Airlines through professional conduct and appearance.
• Support the delivery of an excellent customer experience through high standards of cleanliness and presentation.

1.5 Personal Conduct and Hygiene

• Maintain high standards of personal hygiene and grooming.
• Wear the prescribed uniform and personal protective equipment as required.
• Demonstrate professionalism, reliability, and accountability in the performance of duties.

Additional Duties

• Perform any other duties as may be assigned by the Cabin Grooming Supervisor from time to time.

Qualifications (Knowledge, Skills, Experience)

• Uganda Advanced Certificate of Education (UACE) or equivalent qualification.
• Minimum of two (2) years' experience in cleaning services, housekeeping, hospitality, aviation support services, or a related field.
• Knowledge of the proper use and handling of cleaning chemicals and equipment.
• Basic knowledge of airside safety procedures.
• General awareness of Airside Driving requirements and Dangerous Goods Regulations (DGR) will be an added advantage.
• Ability to work in shifts, including weekends and public holidays.

Competencies

• Good command of spoken and written English.
• Good work speed and ability to meet strict turnaround timelines.
• Strong attention to detail.
• Flexible and adaptable.
• Good organizational and time-management skills.
• Ability to work effectively within a team.
• Customer-focused attitude.
• High level of integrity and reliability.
• Good physical fitness and stamina.
• Strong commitment to cleanliness, safety, and quality standards.

External Advertisement Notice

Uganda Airlines invites suitably qualified and motivated individuals to apply for the position of Cabin Groomer. Successful candidates will join a dynamic team committed to delivering exceptional service and maintaining the highest standards of safety, cleanliness, and customer experience.