Investment Associate - Huye

ABOUT INKOMOKO

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. 

In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies. 

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest investor to refugee entrepreneurs in Africa.  

Inkomoko has 850+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.  

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

Inkomoko seeks highly talented and experienced Investment Associate to coordinate and work directly with our entrepreneur.

The position holder will be based in Huye and will report to the respective Senior Investment Officer. The Investment Associate is responsible for the items below: 

DUE DILIGENCE AND INVESTMENT PREPARATION (60%)

Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. 

• Introduce investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. 
• Conducts investment appraisals, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. 
• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. 
• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment 
• Communicate all loan related information to the supervisor and assist in preparing credit reports. 
• Take photos of entrepreneurs, have them sign consent waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with correct information. 

PORTFOLIO MANAGEMENT (20%)

Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. 

• Work with the Inkomoko Business Development Services team to ensure borrower success, and visit clients for monitoring purposes. 
• Maintain both delinquency and default rates below set rates during annual goal setting, 
• Track information about borrowers and communicate effectively with key stakeholders about client statuses. 
• Actively participate as a key staff in weekly Portfolio Review Meetings. 
• Maintain a tracking system of borrower payments and contact information. 
• Work with the Finance & Admin team to provide invoices for payments and monthly reconciliation of investment department transactions. 
• Interact with government leaders, court systems and others for follow up on lack of payments. 
• Ensure that we are adhering to the requirements of our Partners, including reporting and journaling. 
• Other duties as assigned by the supervisor.

INVESTMENT MANAGEMENT SYSTEM (20%)

Update both disbursements and investment repayments in the Investment Management System

• Maintain and demonstrate proficiency with investment software applications
• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 
• Assist with system parameters and design to meet the needs of multiple departments
• Manage user security access
• Advise the Management team how to automate key lending processes
• Supervise all aspects of the investment operations
• Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system 
• Prepare related reports and administer the system
• Other duties as assigned by supervisor.