Monitoring, Evaluation & Learning Associate - Rwanda

ABOUT INKOMOKO

IInkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.

Inkomoko has 850 staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible.
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

ABOUT THE ROLE & RESPONSIBILITIES

The MEL Associate will be based in Kigali, Rwanda with frequent travel to different sites where Inkomoko has operations in Rwanda He/she will report to the MEL Manager Rwanda. The roles and responsibilities for this position include.

Data Collection (50%)

• Support the manager in data collection and data quality checks
• Conduct quarterly routine data quality assessment
• Design and refine both qualitative and quantitative data collection tools. Work with the manager to plan and execute data collections processes, including surveys and focus group discussions with a variety of client types across Rwanda.
• Communicate with clients about data collection plans and processes, and organize all logistics for successful collection
• Train field staff on the routine monitoring data collection tools
• Train enumerators on the data collection tools and data process
• Supervise enumerators, ensuring they are trained and following all interview protocols for data collection
• Supervise the data collection in English, and Kinyarwanda – in person, on the phone, or with digital solutions
• Lead focus group discussions, facilitating and taking notes to encourage meaningful insights

Data Organization and Reporting (30%)

• Ensure high data quality and completeness by conducting data cleaning excercises
• Ensure proper storage of data and use of appropriate guidelines to ensure Inkomoko and client confidentiality
• Transcribe data from focus group discussions
• Translate data accurately between Kinyarwanda and English
• Analyze data in excel and other analysis tools and write summary reports
• Develop and share routine monitoring reports on monthly basis with BGS field teams
• Assist in data analysis and donor/partner reporting
• Support the communication team in gathering significant success stories

Data Systems Management (20%)

• Support the Manager in the continual improvements in collecting and managing company data, including working closely with program departments and others to ensure smooth flow of data within company systems.
• Develop policies and ensure they are ethical and meet international standards and data collection protocols.
• Ensure data and privacy protections for all content
• Follow up and implement policies and protocols for all company and client data
• Support the Manager of Data Quality in supervising external consultants during external evaluations.
• Regularly investigate discrepancies between dashboard data and internal reports, identify their root causes, and recommend corrective actions
• Lead the field teams in conducting monthly and quarterly visits to the clients
• Update the project monitoring plan and monitor the indicators of different projects
• Collect and collate client’s feedback and voice to be incorporated in quarterly program review

Other MEL Responsibilities

• Willingness to travel at least 30% of your time to other Rwanda field offices
• Perform any other activities related to MEL