Operations Department,Rwanda.Senior Manager Business Process Innovations and Projects

KEY RESPONSIBILITIES:

• 1. Develop and lead the execution of a long-term innovation strategy aligned with the bank's overall business objectives. 
• 2. Manage the project delivery for the organization. 
• 3. Identify emerging trends, disruptive technologies, and market opportunities that can be leveraged to gain a competitive edge. 
• 4. Champion a culture of innovation within the bank, fostering creativity, experimentation, and collaboration across departments. 
• 5. Secure senior management buy-in and allocate resources to support innovation initiatives.
•  6. Build and maintain strategic relationships with key players in the innovation ecosystem (e.g., fintech startups, venture capitalists, academic institutions). 
• 7. Identify and collaborate with external innovation hubs to stay at the forefront of industry trends. 
• 8. Drive innovation initiatives that enhance the customer experience across all touchpoints (physical branches, digital channels, mobile banking). 
• 9. Lead the development and implementation of new financial products and services that leverage emerging technologies. 
• 10. Develop a framework for managing risks and regulatory standards associated with innovation initiatives while fostering a culture of responsible innovation.

DAILY RESPONSIBILITIES:

• Identify and build partnerships that support innovation • 
• Stakeholder engagement to ensure innovation activities have required support and focus
•   Conduct periodic review to ensure overall expenditure is within departmental budget 

• • Investigates reasons for budget variance and establish ways to reduce the variance • Carry out continuous market research and intelligence so as to ensure that the innovations unit is agile

   

Education Qualification & Work Experience:

Bachelors Degree in Business Administration, Finance, Technology, Entrepreneurship or a related field.

Professional Course in Business, Project, Technology related qualifications

Masters Degree in Business Administration, Finance, Technology, Entrepreneurship or a related field is an added advantage.

5 Years of experience in Design , execution of business plans & strategies,Banking operations,Product development,Customer Relationship Management and Senior level ledership.