Platform Engineers [2]

Job Title

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

Position Overview

The Government of Rwanda (GoR) strives to achieve Universal Health Coverage (UHC) by enabling equitable access to quality health services for the population as outlined in the Fourth Health Sector Strategic Plan (HSSP IV). This commitment has been made against a backdrop of rising health care costs and uncertainty around the future availability of donor funding and calls for improved health sector sustainability. Acknowledging this, the Government aims to employ effective, equitable, efficient, and sustainable health care financing and systems strengthening, putting an emphasis on primary health care as the cornerstone of a strong and sustainable health system.

CHAI Rwanda’s Health System Strengthening (HSS) programs work on a day-to-day basis with Government leadership in the Ministry of Health (MoH) and the Rwanda Social Security Board (RSSB). The goal of those programs is to support the Government to accelerate progress towards UHC by ensuring the sustainable delivery of quality, essential health services. This includes the design and implementation of national Primary Health Care (PHC) reforms from health center level down to community health, to increase health workforce availability, to prioritize and sustainably finance essential services, and to support improved management, financing, and delivery of quality primary health care.

CHAI currently seeks an Entry-level Platform Engineers to work with the Ministry of Health (MOH) National Health Intelligence Center to support the design, deployment, and maintenance of systems that collect, store, and analyze large sets of structured and unstructured data. The role involves assisting with data pipelines, databases, and big data tools, while also supporting DevOps practices such as CI/CD pipelines, containerization with Docker, and orchestration with Kubernetes. The engineer will contribute to system monitoring, troubleshooting, infrastructure maintenance, and automation to ensure that data systems are scalable, reliable, and optimized for use by data scientists, analysts, and other stakeholders. S/He will be seconded to the National Health Intelligence Center (NHIC) and will report in parallel to CHAI, Program manager, Digital Health for specific CHAI-supported initiatives.

Job Description

Key Functions and Deliverables

• Platform Infrastructure Support

  • Assist in deploying and maintaining AI platform infrastructure components (cloud, hybrid, and/or on-prem) under the guidance of senior engineers.
  • Support Infrastructure-as-Code (IaC) tasks and assist in automated environment provisioning for AI and data platforms.
  • Help maintain environment separation for research, staging, and production systems.
  • Assist with routine backup procedures and support business continuity activities for AI-supported services.

• MLOps & AI Lifecycle Support

  • Support the operation of MLOps platform components, including model training runs, validation checks, and deployment tasks.
  • Assist in maintaining model versioning records and audit trail documentation.
  • Help monitor model and data pipeline performance, flagging anomalies or drift indicators to senior engineers.
  • Support deployment and basic troubleshooting of AI inference services integrated into health systems.

• Data Pipelines & Feature Infrastructure Support

  • Assist in building and maintaining batch and streaming data pipelines under senior engineer supervision.
  • Support data labeling workflows, dataset versioning, and lineage tracking activities.
  • Help ensure data pipeline tasks meet documentation and traceability requirements.
  • Perform routine pipeline monitoring and escalate issues as needed.

• Security, Compliance & Reliability Support

  • Assist in implementing access control configurations and audit logging for AI-supported systems.
  • Support ongoing compliance activities related to health data governance and privacy requirements.
  • Help maintain safe-fail and fallback configurations to ensure service continuity during AI disruptions.
  • Participate in platform security assessments and routine vulnerability checks.

• CI/CD & Automation Support

  • Support the operation of CI/CD and GitOps workflows for platform services, data pipelines, and AI models.
  • Assist with automated testing, security scanning steps, and deployment checklists.
  • Help enforce code and configuration promotion through established auditable pipelines.

• Resource & Cost Monitoring

  • Assist in monitoring AI compute resource usage, including scheduled jobs and workload queues.
  • Support cost tracking and resource utilization reporting under senior engineer direction.
  • Help identify inefficiencies in compute usage for optimization.

• Digital Health Systems Integration Support

  • Assist with integration tasks connecting AI services to EMRs, HMIS, and laboratory or registry platforms.
  • Support data exchange testing and help troubleshoot interoperability issues.
  • Help document integration workflows and data movement processes.

• Team Collaboration & Enablement

  • Support AI Engineers, Data Scientists, and Researchers by maintaining their development and experimentation environments.
  • Participate in cross-functional team activities and contribute to platform design discussions.
  • Assist with technical documentation and preparation of platform support materials.

• Documentation & Continuous Learning

  • Maintain up-to-date documentation for assigned platform components, pipelines, and procedures.
  • Actively build skills in emerging platform and MLOps technologies relevant to the role.
  • Contribute to knowledge-sharing within the engineering team.

Required Qualifications

• High school certificate or diploma; a certificate or diploma from a recognized technical training institution is required.
• At least 1 year of hands-on experience in software engineering, DevOps, or a related technical role preferably in a health-related field
• Basic familiarity with containerization tools such as Docker and foundational concepts of Kubernetes.
• Exposure to GitOps principles and version control workflows (e.g., Git).
• Basic understanding of networking concepts, system monitoring, and security best practices.
• Working knowledge of SQL and experience with relational databases such as PostgreSQL.
• Strong problem-solving skills and attention to detail.
• Ability to collaborate effectively with cross-functional teams.
• Clear communication skills, both written and verbal.
• Commitment to data quality and accuracy.

Nice-to-Have Skills

• Familiarity with infrastructure-as-code concepts (e.g., Ansible, Terraform).
• Exposure to ETL tools such as Apache NiFi, Talend, or Airflow.
• Basic exposure to cloud platforms (AWS, Google Cloud, or Azure).
• Familiarity with big data frameworks (e.g., Hadoop, Apache Spark, Kafka).
• Knowledge of non-relational databases (e.g., MongoDB).
• Familiarity with data warehousing solutions (e.g., Snowflake, Redshift, BigQuery).
• Experience supporting on-premises data environments.

How to Apply

Interested candidates should email a letter of interest (maximum 1 page) outlining how their background meets the requirements outlined above; CV (maximum 3 pages); and the names of three references through careers@chai.org. The deadline for applications is April 27, 2026. Only shortlisted candidates will be contacted.