Product and Service Coordinator

About Village Enterprise 

Village Enterprise’s mission is to end extreme poverty in rural Africa through entrepreneurship, innovation, and collective action. By empowering women, refugees, and youth to launch small businesses and savings groups, our cost-effective model provides dignified and sustainable pathways for individuals to lift themselves and their families out of extreme poverty for good. To date, Village Enterprise has trained 396,872 first-time entrepreneurs, 80% of whom are women, and supported the launch of 120,609 businesses and 9,309 Business Savings Groups (BSGs). These efforts have positively impacted 2,478,065 lives across Africa. With operations in Ethiopia, Kenya, Rwanda, and Uganda, and partnerships in other sub-Saharan African countries, Village Enterprise continues to expand its reach. As we scale our impact, our aim remains ambitious yet achievable: to lift 20 million people out of extreme poverty by 2035. 

About the Position:

The Product and Service Coordinator will strengthen business and savings group performance across Village Enterprise’s regions of operation. This role is ideal for a driven, self-sufficient professional who can provide tailored support to businesses that need additional guidance while ensuring the continued success of Business Savings Groups (BSGs). The  Product and Service Coordinator will work closely with Field Associates (FAs) and Business Mentors (BMs) to deliver measurable improvements in business performance and savings group outcomes. The Product and Service Coordinator will use insights from Village Enterprise Adaptive Management dashboards, external research, and strategic partnerships to help business owners and savings groups increase their potential for long-term success.