Telesales Agent at Superb Novas Technology ltd

Company: Superb Novas Technology Ltd, Kigali, Rwanda. Position: Telesales Agent Superb Novas Technology Limited is an IT and marketing, company founded in 2022 by private investors and a management team with a wealth of experience in managing industry-leading companies in emerging markets, and with an international background in technology. The company was incorporated with the core business objective of offering IT and marketing services of Computer programming activities, Software publishing, Wired telecommunications activities, Wireless telecommunications activities, Other telecommunications activities, Computer consultancy, computer facilities management activities, other Information Technology and Computer service activities, Data processing, Hosting, and related activities and other Information Service activities. TELESALES AGENT Position Due to the growing demand for our services, we are now recruiting for multiple “Telesales Agents” to join our Telesales team on a full-time basis. This role will be reporting to the Telesales Manager and the main responsibilities of this role are given below: RESPONSIBILITIES Contact customers to generate new leads and increase the customer base Contacting potential or existing customers to persuade dormant customers to recharge again Follow up and regenerate sales on old leads Meet KPIs by ensuring telephone target sales are being reached Working professionally to accept and share customer’s experiences or feedback on our client’s product Become a multiple products sales expert by understanding different Products offered by our different business clients Complete sales targets on a weekly/monthly basis Enter and update customer information in the database Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Ask questions to understand customer requirements and close sales Essential Requirements Have a minimum educational qualification of a bachelor’s degree Can-Do and hand-on attitude is a MUST Be able to work individually as well as with a team. At least one year customer service experience or telesales experience Have excellent English communication and persuasive skills. Proficiency in French and Swahili language would be an added advantage. Proficiency in the use of basic office software. Be comfortable in meeting sales targets. Knowledge about sports and betting platforms is an added advantage REMUNERATION PACKAGE We provide a competitive salary package including competitive benefits such as KPI and medical insurance.